| Curriculum Vitae |
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Personal Profile I have recently graduated from Birmingham City University’s prestigious School of Jewellery. Having successfully gained a HND Jewellery Design & Silversmithing last year I progressed onto the university’s new BA Design for Industry course gaining a 2.1 with honors and a continued improvement to my design and manufacturing skills with a view to enter into a career within an established company as a designer. Skills and attributes I have gained throughout study include:
Skills prior to university education:
Education 2008- 2009: Birmingham City University School of Jewellery BA Hons Jewellery & Silversmithing - Design for Industry 2.1
2006 – 2008: Birmingham City University School of Jewellery HND Jewellery Design & Silversmithing
2004 – 2006: Walsall College of Arts & Technology National Diploma Graphic Design : Distinction, Distinction, Merit City & Guilds Level 2 Certificate – Design and Craft in the area of Experimental Mark Making.
1999 – 2004: Heath Park High School (now Heath Park Business & Enterprise College) GCSE: English Language – A*, English Literature – A, Art & Design – A, D&T graphic products – A, Mathematics – B, French – B, Media studies – B, Citizenship (short course) – B, Astronomy – D.
GNVQ: Art & Design – Distinction, Science – Merit.
Awards & Achievements January 2009: Charles Green Design for Manufacture – 3rd Prize. June 2009: Simon Green Award presented by Charles Green & Son
Employment June 2004 – Present H.Samuel (Merry Hill Centre) – Sales Associate & Diamond Advisor August 2007 – January 2008 Hobbycraft (Wolverhampton) – General Sales Assistant
Skills acquired within my current role include: Customer service – I have the capability to discuss the needs of each individual customer and offer advice and products to best cater for their needs and requirements. With tact and patience I have been able to defuse various customer complaints throughout my time with the company and am often commended for the high standard of service I give. I like to go the extra mile for each of my customers which on occasion has seen me travel across the Midlands to source stock from another branch under my own merit and in my free time if we cannot order the piece they want in time for their special event. Product knowledge – I have gained a vast knowledge of both watches and fine jewellery and am able to pass this on to my customers ensuring they are fully informed of the piece they are purchasing. I have also learnt how to carry out various watch and jewellery repairs in store. I passed the JET1 qualification with flying colours last year and am currently working toward becoming a Diamond Specialist within the company. Targeted goals – I have consistently achieved targeted goals throughout my time with the company and am currently ranked 2nd within the store of 25 employees with regards to performance against target. Other work related skills include:
I am a dedicated member of any team with fantastic social and communication skills. I am quick to adapt to any new role or task set and relish any challenges within all aspects of my life. Referees: Gaynor Andrews (Course Director) Emma Claridge (Store Manager)
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